Privacy Policy

(pursuant to Articles 13–14 of Regulation (EU) 2016/679 – “GDPR”)

1. Data Controller
The Data Controller is Aram S.r.l., with registered office in Via Derganino 24, 20158 Milan (MI), Italy – VAT No. 03426950964.
For any matter concerning personal data processing, you can contact: privacy@trialo.it.

2. Personal data processed
Through the contact forms available on this website we may collect and process personal data provided voluntarily by users, such as identification and contact details, and any other information necessary to respond to the requests submitted.

3. Purpose and legal basis of processing
The personal data are processed exclusively for:

  • handling requests and communications received through the website;
  • providing clarifications or information about our services.

The legal basis is Art. 6, paragraph 1, letter b) GDPR: the processing is necessary to take steps at the request of the data subject prior to entering into a contract.

4. Processing methods
Data are processed using electronic and manual tools, with appropriate technical and organizational measures to ensure confidentiality, integrity, and availability.

5. Data retention
The personal data will be retained only for the time necessary to fulfil the purposes indicated above and, in any case, not longer than 12 months from the last contact, unless further retention is required by law.

6. Data disclosure
Personal data will not be disseminated. They may be disclosed only to third parties providing services strictly related to the technical operation of the website or the provision of the requested service, duly appointed as Data Processors.

7. Rights of the data subject
At any time, data subjects may exercise the rights provided for by Articles 15–22 GDPR, in particular:

  • request access to their personal data, rectification, or erasure;
  • object to processing or request its restriction;
  • obtain data portability.

Requests should be sent to privacy@trialo.it.

8. Right to lodge a complaint
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it).